About Us  |  Contact Us  |  Wholesale Info  |  Shipping Info  |  FAQ's  |  Download Our Catalogues    

Frequently Asked Questions
1. How do I place an order?
Please follow these steps to place an order:
- Browse or search the products catalog to find your items of interest and add them to the Shopping Cart.
- Click on View Cart to view the content of your shopping cart and make necessary changes then click Check Out.
- If you are a return customer, please log in using your account information. If you are a new customer, please create an account.
- Choose the Shipping Option and Payment Method
- Review your order and click Place Order
2. How do you accept payment?
We accept the following payment methods:
- We accept Credit Cards (Visa, Master, American Express, Diner's Club).
- Bank T/T
- Western Union. What's this?
3. I do not find the product that I want on your stores, can I request one?
Yes, you can. Please Click here
4. How do I view the status of my order(s)?
Please click on My Account and login with your account info to view the status of your order(s)
5. I have saved some items but I can't see them in My Saved Items, why?
Saved items are kept in our website for 60 days only. They are deleted automatically after 60 days.
6. I have logged in to utilize one service, do I have to log in again for another services?
No. As long as you do not leave our website, you will only need to log in once to utilize all services
7. Do you offer wholesales of your products?
Yes. We do offer wholesales of our products. Please Click here to contact us for wholesales offers.

Home  |  Order Status  |   Wholesale Info  |   Privacy Statement  |   Return Policy
1999 - 2020 Vietnam Online Store. All rights reserved